會員大會可以好玩又有力!
以自律聯盟會員大會為案例

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一般協會、民間團體每年有固定的會員大會。會員大會除了例行的佈達事項外,  也可以利用全體會員難得的聚會時間,協助會員學習、認同組織想要推動的理念與政策。

近幾年來，朝邦文教基金會與很多非營利組織、政府單位、企業一起工作，推動組織內部的對話力。其中，自律聯盟是我們長期合作的夥伴，多次的理監事會議以及會員大會都注入參與式的對話，以推動組織目標，如:責信標準的建立、聯合國永續發展目標的推動。我們敬佩聯盟在輔導各種非營利組織成長和轉變，以及推動社會改變的努力和堅持。因此，特別邀請自律聯盟來談談他們在運用參與式對話會議的心得。

台灣公益團體自律聯盟(簡稱自律聯盟)成立於2005年，由國內30個專業公益團體籌組而成，成立宗旨為推動公益團體財務透明、募款誠信、服務效率、良善治理，至今有227家公益團體加入成為會員。自律聯盟扮演平台之角色，鼓勵公益團體會員簽署「公益團體自律公約」，收集研究國內外資料推動「台灣公益團體責信標準」，協助台灣公益團體檢視組織使命、治理、財務等各面向，也提供公益團體所需之培力課程。自2015年受政府委託，建立「社會企業登錄平台」，揭露社會企業相關資訊，目前已有60家企業型、41家合作社型與非營利組織型社會企業於平台登錄。

聯盟會員來自不同專業背景，為促進彼此交流，2013年起，第一次於會員大會上，邀請朝邦引導團隊, 設計對話流程，引導討論台灣公益團體責信標準。透過共同討論，共識落實責信的態度、制定適宜台灣在地的責信準則．爾後，也邀請會員彼此互相分享責信作法，建立起彼此的信任關係，讓責信自律的機制更趨成熟。

源於過去的對話練習與共識基礎，今年度會員大會再度邀請朝邦引導團隊設計對話流程，引導討論非營利組織社會創新發展的發想。而社會工作的三項功能之一為:預防社會功能失調，因此自律聯盟以聯合國17項永續發展目標為主題，讓現場會員首先了解這17項永續發展目標，進而依自己組織的宗旨與服務屬性，投票選出七項焦點永續發展目標 –結果「消除貧窮、教育品質、性別平等、永續城市、健康與福祉、就業與經濟成長、和平與正義」是目前台灣非營利組織的七大服務主軸。會員們分組針對七項焦點目標進行小組討論，先描述個別焦點目標下，台灣現狀值得驕傲的與遺憾的地方，提出願景和具體行動方案。七項焦點目標顯示台灣社會現在對公平正義的重視，反映就業問題與經濟發展之關切，並建議從教育著手，改變各層面社會問題，找到台灣社會永續發展的出路。這樣的對話過程讓會員團體不只關注原組織的專業發展，亦有機會打破現有框架，與其他組織產生新的合作關係。

引導對話會議著重溝通，並促進下一步行動產生。聯盟身為一個平台，扮演台灣社會議題推動者與促進者的角色，希望會員能及早對組織的永續發展做準備，發掘且匯集會員在時代變遷下可能的挑戰，由聯盟導入或整合政府、企業界、或整合非營利組織間相關資源，協助會員及早思考與制定預防性措施與組織永續發展策略。用更具效率的方式回應社會問題，提供更貼近真實社會需求的產品與服務，成為永續的服務提供者或價值倡議者，也關係台灣整體第三部門的永續發展。

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General Assemblies can be fun!
A case study of the Taiwan NPO Self-Regulation Alliance.

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Most non-profit organisations (NPO) hold annual general assemblies for their membership to decide the organisation’s strategic direction, key policies and to be updated on significant organisational information.

In recent years, the CP Yen Foundation has worked with a variety of non-profits, government agencies, and private enterprises to promote dialogue within their organisations.  The Taiwan NPO Self-Regulation Alliance has been our collaborative partner for a long time, and we are grateful for the Alliance’s trust in us and for its recognition of the power of dialogue.  The Alliance has used participatory processes in their board’s strategic planning meetings and in their general assembly as a way to enrol participation in the development of the organization’s goals such as the “philanthropic accountability standards” and the “UN 17 Sustainable Development Goals“. The Alliance’s assistance to a variety of NPOs to help them grow and transform with a commitment to progressive social change has been an inspiring experience for the CP Yen Foundation. This newsletter shares some of the Alliance’s experiences and insights in conducting participatory meetings and dialogues.   

The Taiwan NPO Self-Regulation Alliance was established in 2005 by 30 professional non-profit organizations with the mission to promote transparent financial reporting, integrity of fund-raising activities, efficacy of services and accountability.  There are currently 227 NPO members in the alliance. The Alliance serves as a platform for assisting charity organizations to endorse a “NPO Self-Regulation Pledge”, compiling information for promoting “philanthropic accountability standards”, and helping NPOs evaluate the organization’s mission statements, governance, finance and provision of relevant trainings. The Alliance is entrusted by the government to establish a “Social Enterprise Enlistment Platform” in which the Alliance enlisted 60 enterprises and 41 cooperative organizations and nonprofit organizations on the platform in 2015.

The Alliance’s members come from diverse professional backgrounds. To facilitate exchanges among them, in 2013 the Alliance incorporated dialogues in their discussions of accountability guidelines for Taiwan’s NPOs. Through these discussions, the members were able to reach consensus in their position on accountability and in drafting accountability guidelines appropriate for Taiwan. Since then, the Alliance has also invited members to share their practices in accountability and to build up a trusting relationship among members so the system of self-regulation can operate more effectively.

Based on past successes, the Alliance continues to use dialogue for discussion on social innovation. Since one of the functions of social work is to prevent social maladjustment, the Alliance has prioritised discussion on the United Nation’s 17 Sustainable Development Goals. Discussion participants selected seven of these goals for further exploration, including no poverty, quality education, gender equality, sustainable cities and communities, good health and wellbeing, decent work and economic growth, and peace, justice and strong institutions. In small groups the participants shared what they felt were Taiwan’s challenges and opportunities in each these seven goals. From this reflection the participants developed their own vision and action plans. Goals discussed in the groups reflected Taiwan society’s high value for social justice, employment and economic development. The participants were confident that with sufficient educational support, society could resolve the challenges they face and also enable sustainable development for Taiwan’s future. Through dialogues, participants stepped outside the box of their habitual organisational thinking, and further considered new collaborative relationships with other organizations.

Dialogues focus on communication to enable people to take the next practical step forward. As a platform for NPOs, the Taiwan NPO Self-Regulation Alliance works to address issues faced by society, to enable their member organisations to development sustainably and to overcome challenges that they may face during times of change.  The Alliance consolidates resources from government, private, and non-profit sectors to assist members in developing strategies for sustainable development. By responding to social issues more efficiently and providing products and services that are close to society’s needs, the Alliance has become a service provider and initiator of sustainable growth in Taiwan’s non-profit sector.